TERMS AND CONDITIONS
Terms & Conditions — Samatta Vibrational Healing
Last updated: February 2026
These Terms & Conditions (“Terms”) govern your use of the Samatta Vibrational Healing website (www.samattahealing.com), online shop, and any services, sessions, or products offered by Samatta Vibrational Healing (“we”, “us”, “our”). By accessing or using our website or purchasing our products or services, you agree to be bound by these Terms.
1. Use of the Website
• You must be at least 18 years old to use this website or make purchases.
• You agree not to use the website for any unlawful purpose or in a way that may impair its functionality.
• We reserve the right to modify, suspend, or discontinue any part of the website at any time.
2. Holistic Services Disclaimer
• Our offerings—including Reiki, crystal therapy, home saging, and any energetic or spiritual services are complementary wellness practices.
• They are not medical treatments, and we do not diagnose, treat, or cure physical or mental health conditions.
• You should consult a qualified healthcare professional for any medical concerns.
• By booking a session, you acknowledge that you are responsible for your own physical, emotional, and mental well‑being.
3. Products
• All crystals, spiritual tools, and handmade items are described as accurately as possible. Natural variations in colour, size, and texture are expected.
• Product availability may change without notice.
• Prices are listed in GBP and may be updated at any time.
4. Orders & Payments
• By placing an order, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud, stock issues).
• Payments must be completed at checkout through the available payment methods.
5. Shipping & Delivery
• Shipping times vary depending on location and carrier.
• Once an order is dispatched, delivery times are outside our control.
• Any customs fees or import taxes are the responsibility of the customer.
6. Returns & Refunds
• Please refer to our Shipping & Returns page for full details.
• Items must be returned unused and in their original condition.
• Certain items (e.g., custom-made products, digital content, or services already delivered) may be non‑refundable.
7. Cancellations of Services
• Cancellations must be made at least 24 hours before your scheduled session.
• Late cancellations or missed appointments may be charged in full.
• We reserve the right to reschedule or cancel sessions due to unforeseen circumstances.
8. Intellectual Property
• All content on this website—including text, images, logos, graphics, and product descriptions—is the property of Samatta Vibrational Healing.
• You may not copy, reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
• We are not liable for any direct, indirect, incidental, or consequential damages arising from:
• use of our website,
• purchase or use of our products,
• participation in our services.
• You agree to use our products and services at your own discretion and risk.
10. External Links
• Our website may contain links to third‑party websites.
• We are not responsible for the content, policies, or practices of external sites.
11. Privacy
• Your personal information is handled in accordance with our Privacy Policy.
• By using our website, you consent to the collection and use of your information as described there.
12. Changes to These Terms
• We may update these Terms from time to time.
• Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Contact Information
If you have questions about these Terms, please get in touch with us at:
Samatta Vibrational Healing
Email: Info@samattahealing.com